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Happy & Heard
Fantastic service! I feel that my vehicle inspection was very thorough and the vehicle issues i had before service have been repaired.
Service tech NOEL is Very efficient in getting the work done Ken Garft Kia dealership
Very professional dealer who went out Of their way to give me a great deal and Free me from my vehicle lease early.
We arrived at the dealership 15 minutes before they opened and they were ready to go with our emergency situation. Thank you very much
Once again I highly recommend you see Richard and Johnson when you go. Congratulations to Richard on getting promoted since the last time I purchased a new 2022 Kia K5 in 2022. Once again, the customer service was lit. The way Richard and Johnson were honest and patient with me was amazing. I am very happy with my new 2025 Kia Sportage SX Prestige FWD in Wolf Gray. If you want Chick-fil-A or Disney customer service ask for Richard or Johnson. I will be back in 2028 to upgrade to a Kia Telluride. Thank you both for making it happen for me. Also shout-out to the finance manager Brandon for being great to work with as well. Communication with this dealership is on point.
They had a good selection of vehicles and I found the one I was looking for. I could not find it in my state.
Great Job 👍 Johnson He really helped us work out a real good deal took care of us so thank you.
G was the absolute best!!! She was extremely patient with us and helped me find exactly what I was looking for and for a great price. I would recommend her and this dealership to anyone looking to purchase a new car!
Derrick helped me get my car taken care of in a quick and seamless manner. I would definitely recommend
***Update*** Changed my rating to 5 ⭐️ John handled things with class and respect. He resolved ALL of my issues and will be the reason I come back in the future. Bought a 2025 Kia K5, they scratched the hood of my car while washing to by hand. “Tried” to get it out but failed to do so. They also left damages on both rear doors while installing tint. Tint is bubbled at the tops of all doors. They also never installed door guards as part of one of their many warranties that they require in order to sell a car. I have called and text several times about refunding the “package” claiming oh we don’t do that and then get further ignored. They will harass you to lie on a survey but once you do you no longer exist. Tell me how you damage a car with 13 miles because you were in a rush to sell and do nothing to fix the issue. Now I have to pay for tint removal and to do it again elsewhere. Don’t waste your time here.
I had an extremely enjoyable process working with Melo and Eran, they got me financed and figured out within the day for my dream car and shipped to my state. They also did an amazing job getting me warranty’s I’d recommend this Kia dealership to anyone who reads this truly.
Derrick from customer service was excellent and extremely professional, he delivered my car quickly, he was friendly and an excellent person, thank you Derrick for everything.
For starters, I bought my car here a year and a half ago and the experience was great! They weren’t super pushy, they gave me space, and were even patient as I went back and forth for days about making the final decision. When I came back to buy the car, it was an easy breezy process. I couldn’t be happier with my purchase and the staff here. Fast forward to now, I had to get the recommended maintaince done on my car. The service consultant, Jacob K. was super helpful, knowledgeable and professional! He was the first consultant to actually explain my warranties and coverage. He went over everything with clear detail and was patient as I asked questions. He kept me updated throughout the process and provided his contact info for additional questions. I have owned my car a year and a half and he was the best representative I have worked with this whole time. As someone who knows nothing about cars, it was nice to have someone explain things to me clearly. He was truly a pleasure to work with! I work in customer service as a supervisor, so I am familiar with customer service and I just want to say he did a phenomenal job. Thank you Jacob, for changing the common stigmas about dealerships!